Category: Uncategorised

The perfect introduction to use on the phone

Need to make calls and don’t know how to start? These sample introductions will help you with your introductions and help you to feel confident in approaching people on the phone. Please follow and like us:


15th January 2019 0

How to “get around” a receptionist

The one question I’m asked a LOT is how to “get around” a receptionist – sorry for poor light, in Scotland at this time it’s not daylight until 10am!  This video shares some common bad techniques and not so common good techniques to help you if you have to make calls.   Please follow and…
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15th January 2019 0

Advice if you’re thinking of going freelance.

We love freelancers, especially freelance telemarketers so there’s no harm in us providing you with some helpful hints and tips if you’re going to go freelance in any capacity. This information will still help you.  Practical hints and tips for anyone thinking of becoming freelance. Advice if you’re thinking of going freelance is the best…
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15th January 2019 0

in a hurry for sales leads?

It’s absolutely OK to ask people to do things properly. If they don’t want to then you have to ask how seriously they take their own business. If we get a client who comes to us in a #panic about getting new leads instantly we tend to tread with caution. The honest truth is those…
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14th January 2019 0

Your schedule for cold calling

If you have to make calls, and you set yourself a schedule e.g. every Tuesday between 10 and 12 you’re missing out.  This video tells you why you may want to adjust your schedule for cold calling.  It’s a challenge us freelance telemarketers face all the time when we’re calling for clients – when do…
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14th January 2019 0

How to stand out in a crowded marketplace

You’re in a crowded space so how do you stand out?                       You be #consistent and tell people your message (that means you say stuff on LinkedIn and get your branding sorted elsewhere too). You find out who you want to be speaking to (we’ll…
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18th December 2018 0

The bare bones of telemarketing

Because you know what? Telemarketing is not about selling TO PEOPLE it’s about finding out exactly what they want to do and when and how you fit into that. It doesn’t matter what you sell or make, that’s the bare bones of it. Please follow and like us:


18th December 2018 0

Fear of Brexit will cripple your business more than Brexit

Fear of Brexit will cripple your business more than Brexit – it will. So here’s what to do about it instead.  Let’s not let the negativity freeze us in fear!  This is what I think Bexit’s impact on UK Small businesses will be, and what you as a small business owner can do RIGHT NOW to make…
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20th November 2018 0

How a Sales Pipeline works

This is a great image to show the process of getting sales leads and how a sales pipeline works. You find out who is interested, at various times in the relationship building the leads are hotter or colder depending on so many factors, but you keep them in sight, you track how you’re getting on…
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15th November 2018 0

How to be authentic on the phone – a guide on how to sound on the phone

You do not need to put on a persona to pick up the phone. You can be authentic even when you’re a telemarketer 😉 Really. We all have our posh phone voice, that’s normal and you need no further level of persona than this (if at all). I learned the hard way that each person…
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1st October 2018 0

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