Author: Janine Forder

How selling a product is different to selling a service.

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11th April 2018 0

2 things that stop people picking up the phone

Whether it’s your business or you’re working for someone else…here are the two common reasons people feel scared to speak on the phone Please follow and like us:


3rd April 2018 0

Save 6 minutes of your life!

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3rd April 2018 0

Frustrated that your team aren’t getting the results you expect on the phone?

I work with a lot of people who work for their employer and part of their role is to make or take calls. The most common concern people have about this is that their boss is listening in. Especially if they’re new and learning the ropes – they understandably feel under pressure and it makes…
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3rd April 2018 0

Why are your staff nervous to take work calls in front of you?

Have you ever wondered why your staff are nervous to take work calls in front of you?  Or worse – MAKE THEM! From my training work with people, I can tell you that the most common concern people have about this is that their boss is listening in. Especially if they’re new and learning the…
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3rd April 2018 0

Ringhello – Freelance Telemarketers with a Difference.

We’ve had some feedback from a prospective client that they went elsewhere (with a freelance telemarketer) because she was half the price of us.  This prompted the question as to why we’re more expensive.  I don’t know who he went to use and I don’t know their background or approach but here’s some of the…
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13th March 2018 0

Handling Rejection if someone says “no” to you on the phone

Lots of people are scared to pick up the phone and speak to prospects because they’re not sure how to handle when someone says “no”.  Handling rejection is something that is really simple in reality but feels like a mountain when you’re faced with it. Especially when it’s for the calls you’re making for yourself.…
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20th February 2018 0

How to get past a receptionist

Often I am asked how to get past a receptionist – as this is seen as the crux of why a lot of telemarketing campaigns don’t work. Well…this 3 point plan will make sure you get the receptionist to help you instead of block you. Do your research and find the name of the person…
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6th February 2018 0

Get Around a “No Names Policy” on the Telephone – Telemarketing Tips

jklj This is a little video on what to do if you’re told there’s a no names policy when you call.  There are ways to get around a no names policy on the phone and this helps explain how! Perfect example of a lead – I’ve been talking to a prospect for a year, and…
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22nd January 2018 0

How to stay positive when cold calling. Telemarketing Tips

I’m responding to a challenge on LinkedIn where I was asked how I manage to remain so damn enthusiastic and positive after all these years of cold calling, so 17 years now.  I can’t be the only person who does this role and enjoys it but it’s got me thinking that surely other people want…
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19th January 2018 0

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