Author: Janine Forder

Why you should phone people and not use social media

Question for you: When you get a message do you read it in your voice or the voice of the person sending it? Exactly. Yours. When you call someone, you hear their message in THEIR voice. Their tone, their good (or bad) day influencing the conversation. When it’s online, you only ever read it in…
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15th March 2017 0

Sales Innovation Expo   Come and see us there! Featuring or blogs for the show: If you’re a Director shouldn’t you be too busy to make cold calls? and   Your Unique Selling Point should be as unique as your fingerprint   Please follow and like us:

9th March 2017 0

Hottest part of a flame is the blue part

Everyone wants more business. Ideally now. However all relationships take time to build and to find out if someone wants what you offer. As humans we associate blue with being cold, but if you look at a flame, the hottest part is the blue part. It’s the part of the blowtorch I use when I’m…
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13th February 2017 0

What is the archetype that comes to mind when you think receptionist?

When you think of speaking to a receptionist, do you think of a gatekeeper? Someone who is there to block you and stand in your way? What is the archetype that comes to mind when you think receptionist? archetype ˈɑːkɪtʌɪp/ noun 1. a very typical example of a certain person or thing. “he was the…
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13th February 2017 0

What do you want from our relationship?

No matter who I talk to in business nowadays it seems that we’re all after one thing. We’re all craving the kind of working relationships that are built on honesty and mutual respect. We’re all fed up with being told a load of rubbish or being given expectations that are unrealistic.  We all want to…
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10th February 2017 0

Did your last Telemarketing effort give you a bitter taste?

Sometimes our prospective clients come to us because they need help. We’re used to speaking to the wives of the Directors we’re talking to, so they can sound us out and see what they think of us. This is especially the case where a client feels they’ve been burned in the past by someone offering…
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9th February 2017 0

Good manners and courtesy

What do you want when you speak to someone on the phone? You want them to have good manners and be courteous.  What do you want from someone who makes calls for you as though they work at your company?  You want to know you have someone with morals, with a good common sense and…
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8th February 2017 0

A helping hand for peace of mind

Janine and Simon’s son is about to turn 1. 1 year old. Wow. That FLEW past. But as he’s started walking with us, holding our hands this week, I saw this image and it really resonated with me. I thought to myself “this is what people need, and this is why our clients come to…
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7th February 2017 0

Know your fears, and get help to work through them

Running your own business can be scary. We all have our own fears about certain aspects of business. It’s important to recognise, and know your fears, and get help to work through them.  Telemarketing and Intuition have always gone hand in hand… I wonder whether Intuitive Telemarketing could be a “thing”.  I mean I know…
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7th February 2017 0

Celebrating 10 years in business -here’s what I learned

So what have I learned in my 10 years in business? 10 years is a long time by anybody’s standards.  So here’s what I’ve learned over the 10 years since I chose to become self-employed, and how my business has evolved. THE HISTORY (it helps set the scene – stick with it!) It started when…
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8th December 2016 0

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